Forms CA_NS BusCurrentlyLate

(dialog) CSR: Go to "delays and cancellations page to see if the bus is running late (bus will only appear if it is 15 min+ late. If the bus is running late, go to the "vehicle locator" page to see where the bus is (GPS/MAP)

"Let me check to see if the bus is running late/ where it is"

Alerts

Vehicle Locator

(dialog) CSR: : If caller is satisfied with information provided, click on Resolved Yes check box, then submit ticket.

If caller is unhappy with information provided do not mark as resolved, use link to go to Continued lateness form to submit a ticket there instead.

Resolved Internal use only, not to be marked by CSR

Submitted by

Last Name

First Name

(dialog) Let me take your information and I will submit a ticket for you Continued Lateness

Forms CA_NS BusCurrentlyLate

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